Almaty – A Blend of Ancient & Modern - 04N/05D

Terms & Condition

Standard check-in time at the hotel is generally  2:00 pm and check-out is 11:00 am. Early check-in or late check-out has solely supported the discretion of the hotel.
A maximum of three adults are allowed in one room. The third occupant shall be provided a mattress/rollaway bed and can be charged extra for the same.

The itinerary is fixed and can't be modified. Transportation shall be provided as per the itinerary and can not be at disposal. For any paid activity which is non-operational due to any unforeseen reason,  we'll process a refund & the same should reach the guest within 30 days of processing the refund. Also, for any activity which is complimentary and not charged by EJI, no refunds are going to be processed.

AC  won't be functional anywhere in cool or hilly areas.

Entrance fees, parking, and guide charges aren't included in the packages.

If your flights involve a mixture of different airlines,  you'll have to collect your luggage on arrival at the connecting hub and register it again while checking in for the onward journey to your destination.

Booking rates are subject to change without any prior notice.

Airline seats and hotel rooms are subject to availability at the time of booking.

Pricing of the booking is predicated on the age of the passengers. Please ensure you enter the correct age of passengers at the time of booking. Passengers furnishing incorrect age details may incur a penalty at the time of travel.

In case of unavailability in the listed hotels, arrangements for alternate accommodation are going to be made in a hotel of a similar standard.

In case your package needs to be canceled due to any natural calamity,  weather, etc. We shall strive to offer you the maximum possible refund subject to the agreement made with our trade partners/vendors.

EJI Travel Solutions reserves the proper to modify the itinerary at any point,  thanks to reasons including but not limited to Force Majeure events, strikes, fairs, festivals,  weather, traffic problems, overbooking of hotels/flights, cancellation / re-routing of flights, closure of /entry restrictions at an area of visit, etc. While we'll do our best to make suitable alternate arrangements,  we might not be held liable for any refunds/compensation claims arising out of this.
Certain hotels may invite a security deposit during check-in, which is refundable at check-out subject to the hotel’s policy.

The booking price doesn't include Expenses of personal nature,  like laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees, etc.

Any other items not mentioned under Inclusions are not included in the cost of the booking.

The package price doesn’t include special dinners or mandatory charges at the time levied by the hotels, especially during  New Year and Christmas or any special occasions.

The cost of deviation and the cost of extension of the validity on your ticket are not included.

For queries regarding cancellations and refunds, please ask our Cancellation Policy.

All Indian tourists are required to hold valid photo IDs issued by any govt. institution.
Some monuments/temples could also be closed on a particular day of the week or for some days during festivals or royal ceremonies. 

Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in  New Delhi.